Kumar Dattatreyan

Scared a price raise costs you customers? Run the math first. Here's how to raise prices without losing customers, the small business way.

Most customers say yes to an add-on when you actually ask. Here is how to upsell customers the small business way, starting with one sentence at checkout.

Your books say you made a profit, but the bank account says otherwise. Here is why a business can be profitable but have no cash, and the one-page fix for it.